Colombo District Professional Photographic Studio Owners Association strives to ensure satisfaction with our membership services and events. This Refund Policy outlines the terms under which refunds may be granted.
1. Membership Fees
Membership fees are paid annually and are generally non-refundable once processed. This applies to both new registrations and renewals.
- If a duplicate payment is made due to a technical error, we will refund the duplicate amount in full.
- If a membership application is rejected by the committee, any paid fees will be refunded within 14 business days.
2. Event Tickets
Tickets purchased for association events are subject to the following refund terms:
- Cancellations by You: Refunds may be requested up to 7 days prior to the event date. A processing fee may be deducted.
- Late Cancellations: No refunds will be issued for cancellations made within 7 days of the event.
- Event Cancellation: If the association cancels an event, all ticket holders will receive a full refund.
3. Refund Process
To request a refund, please contact our treasurer or support team with your payment receipt and Order ID.
- Refunds are processed back to the original method of payment (e.g., credit card via PayHere).
- Processing time may vary depending on your bank, typically taking 5-10 business days.
4. Contact Us
For refund requests or inquiries, please reach out to:
Colombo District Professional Photographic Studio Owners Association
Email: support@csoa.lk or treasurer@csoa.lk